This Contact Us page gives customers the official support, phone, email, and business identity details for Midox.
OUR IDENTITY
Legal Business Name: 10325 MANDERLEY WAY #126 LLCStore Name: Midox
Physical Business Address: 18800 Natchez Street, Orlando, FL 32833, United States
CUSTOMER SUPPORT HOURS
Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.
HOW TO REACH US
Current Support Email: support@midox.shopBusiness Phone Number: +1 (959) 226-7299
When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.
We handle messages during the support hours above. Requests involving carrier claims, return inspection, payment checks, or product condition may need additional information.